KRA Complaints and Information Centre

Address:
		Office of the Commissioner General Times Tower, 30th Floor. P.O. Box 48240 - 00100 GPO Nairobi

E-mail:	cic@kra.go.ke
Telephone:	+ 254 (0)20 281 7700 (hotline ) + 254 (0)20 281 7800 (hotline ) + 254 (0)20 34 33 42
Fax:	+ 254 (0)20 34 13 42

Information:

Kenya Revenue Authority committed to upholding professionalism, integrity, transparency and fairness. Accordingly, the Authority has established a 24-hour Complaints and Information Centre under the office of the Commissioner General, equipped with hotlines, fax line, voice mails and e-mail facilities to recieve complaints and information on irregularities. Members of the public are encouraged to report all cases of curruption and other drawbacks including failure to file returns, failure to pay correct taxes, tax evasion activities, non-payment of duty on imported goods including motor vehicles, diversion of transit goods, undisclosed payments to employees, fake logbooks and driving licenses, unethical conduct by KRA officers and /or taxpayers, etc. This information will help us uncover and effectively address cases of corruption and other drawbacks.